Terms and Conditions

TRAVEL MILE AND MILE is pleased to assist you in preparing your great adventure in our country, our services and tour packages allow us to offer you special activities or excursions. In many cases TRAVEL MILE AND MILE has the responsibility to choose programs and services appropriate to their abilities and interests. In order to provide you with the professional experience of all our staff.

Adventurers must be in good health when accepting the trip and also prepare for the trip, studying the itinerary, to bring the appropriate clothing, equipment and personal documentation as advised.

Reservation procedure

Once the tourist service has been chosen, it must be subject to complying with each of the clauses or terms and conditions, it will be mandatory to read them, for which, having made the total or partial payment, you will be satisfied and affirm that you have read and accepted them.

Your reservation is subject to the terms listed below.

A contract that is entered into by TRAVEL MILE AND MILE.

Your reservation form is received

The 50% deposit to confirm the reservation

Please note that travel reservations are not confirmed until indicated in writing by TRAVEL MILE AND MILE confirming your deposit and reservation with us.

The other 50% of service will be provided by you at the time of the informative talk at the hotel where you are or upon arrival in the city of Cusco.

You can also pay for the service 100% from our website or by transfer.

Organization and Responsibilities

TRAVEL MILE AND MILE is a travel and tourist services agency, whose function is to specify the services provided by train operators, general transport operators, hotels, tour operators and/or any other independent firm.

TRAVEL MILE AND MILE has control over the services it offers, so the entire travel arrangement with our agency acts on behalf of our clients, organizing the required means and services on their behalf.

TRAVEL MILE AND MILE assumes responsibility in case of accidents, losses, damages, delays, inconveniences or any other type of irregularity that may be caused by defects in any vehicle, or through a situation of omission, carelessness or negligence or person hired by the same, to fulfill or carry out any service or part of the tourist service offered, as a result of acts of vandalism, strikes, wars, government actions, weather conditions, or any other type of factor that implies additional expenses from delays, changes of itineraries or other causes.

TRAVEL MILE AND MILE reserves the right to accept reservations and not any reservation requests from any passenger, to any tour or tour package that TRAVEL MILE AND MILE offers, to cancel or change a tour package, if circumstances so approve. The request for any type of service requested from our company will be understood as consent to these conditions.

TRAVEL MILE AND MILE in case of force majeure or fortuitous event before or during the trip (accidents, strikes, earthquakes, climatic factors, security conditions, political factors, denial of entry permits, health issues, among others), or simply In order to guarantee the success of the plan, the operator and/or the agency may modify, replace or cancel itineraries, dates, hotels, optional services, which is now accepted by the passenger at the time of acquiring the services.

Included Services

Your reservation with TRAVEL MILE AND MILE does not include 19% VAT in its prices, applicable only to Peruvians and foreigners residing in Peru.

If a visa is required, TRAVEL MILE AND MILE will provide advice on the case, being the exclusive autonomy of the consular authority, everything related to the process, the requested documents, the study, costs, duration of the process and approval or rejection. In case of visa refusal, there will be no refund of the sums paid by the applicant. In any case, it will be the sole responsibility of the passenger, the process and compliance with the requirements reported.

The passenger will be solely responsible for the custody of their luggage and travel documents. TRAVEL MILE AND MILE, will be able to guide the passenger in the event of loss of their luggage or travel documents, however, under no circumstances, will it be responsible for the loss, damage, deterioration or loss of said elements. The Travel Agency will inform the passenger of the restrictions established by the airlines regarding prohibitions, maximum weight and number of pieces per passenger, people allowed in the attractions or tourist sites, limits